Reference

Privacy Policy for Your ink 789 Account

ink 789 Privacy Policy explains how we collect, use and protect details connected with your account, device and wallet activity.

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ink 789 Privacy Policy for Your ink 789 Account
HELP WITH YOUR RECORDS

Contact Us About Privacy Policy

A clear contact path helps you manage Privacy Policy questions without sending sensitive wallet credentials.

Account privacy request Use the signed-in support path to ask what account details we hold, why a phone verification record appears, or which data point needs correction. Include the email or phone attached to your account so we can locate the right record before responding.
Wallet record check When a DANA, OVO, GoPay or QRIS receipt looks unfamiliar, send the transaction reference through the account support route. We compare the reference with our payment record and avoid asking you to disclose a wallet PIN or full private credential.
Access concern If your device path or sign-in activity does not look familiar, tell us through the available support channel and pause further account use. We can explain the security check, confirm the next account step and direct you to update access details.
DATA HANDLING PRACTICE

What We Do With Your Privacy Data

We keep this Privacy Policy practical: each data use connects to an account, device, payment or support action.

Account details

We use your account identifier and phone-verification result to connect sign-in activity with the right account. This reduces account confusion when you move from the login screen to the lobby, and it lets us investigate an access request without relying on a wallet credential.

Device signals

Your browser, operating system and session signals help us spot an unusual access pattern. We use them for account security rather than to request private content from your phone. You can contact us if a familiar device is repeatedly challenged during sign-in.

Cookies and sessions

Cookies can keep a signed-in session, remember selected settings and support basic page operation. Your browser provides controls to block or delete them, although some account steps may then need to be completed again when you return.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, we retain references needed to match status and receipts. We do not need your wallet PIN. These references help us separate your transaction from another account when support checks a receipt.

Retention timing

We keep account, payment and support records only for the period needed to provide the service, handle disputes, protect access and meet applicable duties. When a record is no longer needed, we delete it or restrict it under our operational process.

Your request path

You can ask us to explain a data use, correct an inaccurate detail or clarify how a record was retained. Send the request through the signed-in support route, identify the account, and expect an account check before we disclose or change personal data.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the questions you may have before opening an ink 789 account or contacting us about personal data. We keep the examples tied to the actual account path, phone verification, device behaviour and payment references used across Indonesia. If your situation is not covered, use the signed-in support route and describe the specific record you want us to locate.

The ink 789 Privacy Policy covers data collected during account creation, phone verification, sign-in, lobby use, payment checks and support contact. It explains why we use account identifiers, device signals, cookies and DANA, OVO, GoPay or QRIS references, plus how you can request clarification or correction.

No. Our Privacy Policy does not require your DANA, OVO, GoPay or QRIS PIN for a receipt or status check. We use a transaction reference and account details instead. Never send a wallet PIN in support chat, email or any other contact message.

Phone verification connects your sign-in with the account you created and helps us handle access concerns. Under the Privacy Policy, we use the verification result for account control, security checks and support work. We may ask you to confirm account details before changing or disclosing personal data.

Sign in and use the support route shown near the cashier, then state whether you want an explanation, correction or access request. Give the account phone or identifier and the specific record. We verify ownership first, because the Privacy Policy does not permit disclosure to an unconfirmed requester.

We retain account, payment and support records for the period needed to operate the account, investigate disputes, protect access and meet applicable duties. The Privacy Policy requires removal or restriction when a record is no longer needed, subject to a lawful reason for continued retention.

Yes. Your browser normally lets you block, remove or limit cookies used for sessions and basic site settings. The Privacy Policy explains that blocking some cookies can make you repeat login or account steps. Contact support if a cookie setting creates an access problem.

This Privacy Policy is written for the Indonesia account path, including local wallet references and phone verification. Account access depends on local law and is offered where local law permits. If you are unsure about eligibility or a local data request, contact us through your account support path.

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